Freelancer gets tired of being paid late by accountant Connie, when he complained, Connie said to ask the CEO for the expenses money, he complied: 'This left poor little Connie out of the loop, and she wasn't too happy about it'

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I freelanced for a non-profit. I did all the graphic design work for them along with many other marketing projects. I had this client for over 12 years and the CEO and I had a very solid relationship no matter what staff changes happened. For the most part, the other people working there were very nice. Enter this new in-house accountant we'll call Connie. Because the CEO was so mellow
A man working as a freelancer on his computer. Image shown for illustrative purposes; person depicted is a model.
and nice, he pretty much let people run their departments like they wanted and usually didn't interfere. Connie liked to pay all invoices on the 15th of the month. Let's just say she was pretty rigid about it (something something steel rod). So if I incurred any outside costs, that meant I had to cover them for at least 30 days if they happened right after the 15th. As a one-man biz, it wasn't working
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for me as some of the costs were over 4k. I could cover costs under 2k but if there was a big printing job or something of similar size, it could be much higher. I tried twice to explain to her over the phone that my invoices were not like utilities or supplies by other companies, I was personally carrying a lot of these big costs and needed the money a bit faster than she was allowing. Her reply? She said that if I
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wanted to get paid faster, that I needed to invoice earlier. But that didn't make sense because I didn't even know the total costs yet. She also said I could ask the CEO to pay the invoices on his company credit card if it was an emergency. Well, me carrying more than 4k for 30 days was an emergency in my book. Cue my malicious compliance. I just started handing all my
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invoices to the CEO, who naturally just paid them right away with his credit card (I accepted credit cards at the time). Well, this left poor little Connie out of the loop and she wasn't too happy about it. She went to the CEO and complained that she was having to track the CC charges and it was getting too complicated for her bookkeeping. (I have no idea why that would be complicated, but that was Connie.)
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He called me to ask what the deal was and I explained what costs I was having to carry if she didn't pay quickly but instead waited until the 15th of the month. That made him pretty mad and this is a guy who never got mad. So he told Connie "from this point on you need to pay the d n invoices as soon as you get them." After that, every time I went in to discuss something with the CEO,
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(which was often) instead of mailing the invoices, I made a point of bringing them personally to Connie and standing there while she stiffly wrote out a check. Good times.
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A calculator and bills on a desk.
Fuzzybo "that was Carol"...
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fer_sure What would possibly be the benefit of paying all your bills on the same day? Just seems like more work, and possibly taking a risk of overdrafting your account.
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NickCHK You're a freelancer and it only took at most 30 days to get reimbursement? Honestly that's faster than I've ever gotten it.
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phaxmeone I've worked for some big companies that push that we use local businesses which is good. The bad? Oh well if you are going to do business with us you have to accept our terms which state we have 90 days to pay our invoices. I'm sorry a lot of small companies can't afford to wait 90 days for you to pay up.
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technos Let me tell you about Janet. The company had an outside contractor, moi, do some work.. Five grand, net 30 from date of service. Easy peasy, right? Despite being instructed to mail a check by her boss and given the contract number as reference, Janet decided that if she didn't have an invoice in her hand she didn't have to, so she doesn't.
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A month goes by and my bookkeeper kicked out an invoice for $5,500 along with a letter reminder that there is a recurring 10%/$500 fee for late or incomplete payments. Janet decides that no, she's not going to pay a late fee if the company was never invoiced and finally, almost sixty days after she was told to write a check for five grand, she does. Of course this is not a full payment, so Janet is sent another invoice, this time
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for $1,000, and both it and an included, highlighted letter clearly spell out that it is due, in full, before X day. Janet is apparently confused by the simple invoice which has "Past due balance: $500" and "Late fee: $500" on it and decides, for a second time, that she will simply not be paying the late fee. But she will pay the past due balance bit and off goes a check for $500.
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The cycle repeated twice more before I noticed there was more money in the business account than I was expecting and made some calls, the final one of which was to my contact at the company to apologize and tell them I had cancelled the outstanding balance. "No, no.. This is our fault, I'll speak to Janet to find out what went wrong and we'll cut you a check today to square things." Janet's replacement, Bea, always had a
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check waiting at the front desk to pick up on the way out.
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